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ProSphere is seeking several individuals for the position of Customer Service Technician. Persons in this position will be required to be the Tier 1 first respondent to end-user requests for assistance in the operation and functionality of their computing systems, software, peripheral and other devices. The successful candidate must be able to assist the user in the use of existing manuals and non-scripted or automated system responses in clearing Tier 1 trouble tickets. The candidate must be able to effectively interact with the user and be able to refer ongoing or unresolved issues to the appropriate technical, analysis, assurance or engineering support team at Tier 2. Individuals in this role must possess effective communication skills, have an attention to detail, and be willing to work as part of an integrated team consisting of both Government and contractor personnel on a nationwide level. These are full time positions located in Bossier City, LA. Veterans are highly encouraged to apply.
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ProSphere is seeking several individuals for the position of Customer Service Technician. Persons in this position will be required to be the Tier 1 first respondent to end-user requests for assistance in the operation and functionality of their computing systems, software, peripheral and other devices. The successful candidate must be able to assist the user in the use of existing manuals and non-scripted or automated system responses in clearing Tier 1 trouble tickets. The candidate must be able to effectively interact with the user and be able to refer ongoing or unresolved issues to the appropriate technical, analysis, assurance or engineering support team at Tier 2. Individuals in this role must possess effective communication skills, have an attention to detail, and be willing to work as part of an integrated team consisting of both Government and contractor personnel on a nationwide level. These are full time positions located in Barbourville, KY. Veterans are highly encouraged to apply.
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ProSphere is seeking a Director of Talent Acquisition to lead a team of recruiters and provide strategic and operational leadership for the Talent Acquisition (TA) function. This is a full-time position located in Alexandria, VA. Veterans are encouraged to apply.
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ProSphere is seeking an Application Support Analyst to support our government customer. The Application Support Analyst must have experience in gathering data regarding performance, cost, and compatibility attributes of commercial off-the-shelf software and development applications. The successful candidate must also have experience in the study of application and the consumption of system resources and be able to detect problems with software applications. This is a full-time position located in Chantilly, VA. Veterans are encouraged to apply.
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ProSphere is seeking a Customer Service Engineer with experience conducting routine system administration tasks and logging data in system administration logs. The candidate will operate under the supervision of the System Administrator, Senior. Must have experience in administering patches and taking corrective action under direct supervision. The candidate should also demonstrate knowledge of virtual environments and have the ability to assist senior system administrators in managing a remote server farm. The candidate will also be responsible for providing Tier 2 end-user assistance, repair or resolution of desktop systems and peripheral devices. This is a full-time position located in St. Louis, Missouri. Veterans are encouraged to apply.
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ProSphere is seeking a Business Process Engineer to join its dynamic team in support of its federal government client. The ideal candidate will have a high-level understanding of business process and procedures and will also develop, configure, and optimize industrial processes from start to finish. This is a full-time opportunity in Austin, Texas. Veterans are encouraged to apply.
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ProSphere is seeking a seasoned Systems Administrator capable of creating plans to assure effective management, operations, and maintenance of systems and/or networks. We are looking for strong knowledge in VMWare Administrator. The successful candidate will have extensive knowledge of a wide variety of VMWare technologies to include high volume/high availability systems, configuration management and automation, and extensive troubleshooting skills. We are considering highly technical individuals who possess leadership skills, a positive attitude, and the desire to learn and improve. This is a full-time opportunity located in Austin, Texas. Veterans are encouraged to apply.
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ProSphere is seeking a Technical Writer to support an effort providing enterprise IT services essential for the engineering, implementation, and O&M for a DoD IT system to include Virtual Desktop Infrastructure (VDI), network, Audio Visual (A/V) conference room, and security camera systems. This is a full-time position located in Adams County, PA. Veterans are encouraged to apply.
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ProSphere is seeking a Technical Writer who is highly experienced in explaining vastly technical data in very simplistic and understandable terms. The candidate will be required to distill information into useable verbal, written, graphical or other forms of media for delivery to non-technically savvy users of complex information systems and projects related to those systems. The Technical Writer must have proven experience in gathering data and information and then converting it into written narratives, reports and abstracts.
This is a full-time position located in Austin, TX. Veterans are encouraged to apply
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ProSphere is seeking a Desktop/MAC Support Technician. The Techninican will provide routine IT customer support in both administrative and technical areas including user administration, directory rights, documentation (technical writing), and inventory. This is a full time position located in Washington, DC. Veterans are encouraged to apply.
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ProSphere is seeking a Desktop Support Technician. The Techninican will provide routine IT customer support in both administrative and technical areas including user administration, directory rights, documentation (technical writing), and inventory. This is a full time position located in Martinsburg, WV. Veterans are encouraged to apply.
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ProSphere is seeking a seasoned System Administrator with strong knowledge of creating plans to ensure effective management, operations and maintenance of systems and/or networks. We are looking for someone who has extensive knowledge of a wide variety of systems and networks to include high volume/high availability systems. We are considering highly technical individuals who possess leadership skills and a positive attitude.
This is a full-time opportunity in Austin, Texas. Veterans are encouraged to apply.
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ProSphere is seeking a Program Manager with experience managing Federal Government IT projects. He/she will direct a team of technical experts to perform enterprise data science; data management and data analytics; and systems/software/application development tasks. The Program Manager has demonstrated her/his credentials as an outstanding consultant, successful leader of people and teams, and effective manager of contracts and resources. The PM manages multiple customer relationships, subcontractors, guides the delivery of innovative solutions to HUD customers, and contributes to the ProSphere’s strategic initiatives. Contract project management activities to manage the base IDIQ, and all task orders will also be performed in this role. The successful candidate develops and manages a team of consultants and managers to achieve delivery and financial success, contributes to ProSphere's values to be people-centric, customer focused, and collaborate to build successful outcomes.
This is a full-time position located in Washington DC. Veterans are encouraged to apply.
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ProSphere is seeking a Jr. Program Analyst as an integral member of the project team responsible for planning, analyzing, and evaluating the effectiveness of programs of varying size and complexity. This is a full time position located in Alexandria, Virginia. Veterans are encouraged to apply.
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ProSphere is seeking a technical Project Manager who will serve as the primary onsite Point of Contact to customer teams and leadership. The candidate will be responsible for the execution of the project including the management of resources, scheduling, deliverables, fiscal requirements and contract mandated reporting. The candidate will be a proven leader and have experience managing Information Technology related projects involving Tier 2 and Tier 3 support to Exchange and other Microsoft environment programs, managing Oracle product and database management, systems administration, and network operations using management techniques and industry standard project management methodologies. This position requires excellent problem solving skills and the ability to communicate with all project stakeholders. The PM is also responsible for identifying and mitigating project risks. This position is a full-time position located in Hines, Illinois. Veterans are encouraged to apply.
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ProSphere is seeking a System/Exchange Administrator with experience in operations and maintenance of systems and or networks. This position will be part of a team supporting an Enterprise Messaging and Collaboration Services (EMCS) infrastructure that provides National-level e-mail and collaboration services for approximately 300,000 Veterans Administration customers located across all 50 States and Puerto Rico. The messaging infrastructure is based on the Windows Server platform with Active Directory, Exchange 2013, O365 and Blackberry Work Enterprise Servers.
We are looking for someone who will provide quality support to our clients by providing the insight, expertise and dedication to ensure mission success. We are considering individuals who possess technical skills, proactive approach and a positive attitude.
This is an off-shift, full-time position located in Hines, IL. Second shift duty hours are 3:00 PM to 11:30 PM and Third shift duty hours are 11:00 PM to 7:30 AM. Rotating weekend and holiday work will be required.
Veterans are encouraged to apply.
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ProSphere is currently seeking a senior level Systems Engineer to support a broad range of application portfolios and technologies. As a member of our team you will maintain close working relationships with technology vendors, systems owners and users to ensure applications and services meet security requirements and industry best practices.
Our ideal new team member will be able to demonstrate an advanced level of server support within a RedHat Linux and Windows environment. Must be a strong team player and have a desire to learn new technologies as needed. This is a full-time opportunity in Austin, Texas. Veterans are encouraged to apply.
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ProSphere is seeking a seasoned Systems Administrator capable of creating plans to assure effective management, operations, and maintenance of systems and/or networks. We are looking for strong knowledge in LINUX including RED HAT. The successful candidate will have extensive knowledge of a wide variety of Linux technologies to include high volume/high availability systems, configuration management and automation, and extensive troubleshooting skills. We are considering highly technical individuals who possess leadership skills, a positive attitude, and the desire to learn and improve. This is a full-time opportunity located in Austin, Texas. Veterans are encouraged to apply.
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ProSphere is seeking a Quality Assurance Analyst to join our team supporting our government customer. The ideal candidate will have extensive experience working within a fast-paced environment to test highly complex applications. Product quality and stability is critical and you will play a key role in ensuring this. This is a full-time position located in Alexandria, Virginia. Veterans are encouraged to apply.
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ProSphere is seeking an AWS Cloud Infrastructure Engineer who is proficient in the design, setup, operations and support of a complex, multi-account AWS infrastructure running primarily on Centos Linux. The ideal candidate should have experience operating multi-account AWS environments, interacting effectively with customers and development teams, gathering and analyzing requirements for the design of new systems and infrastructure. The candidate will be part of the operations team supporting development, testing, QA and production environments. Must have the ability to see big picture requirements and distill them into concrete tasks and execute on them with some guidance and oversight in a timely fashion.
This position will be based in Reston, VA, but may require visits to client site in Washington, DC. Position may be worked remotely in the United States. Veterans are encouraged to apply.
