ProSphere is seeking a Deputy Project Manager with experience managing Federal Government IT projects. The successful candidate will lead an integrated project team and provide program execution oversight in addition to technical guidance to deliver program management, application software development and sustainment, system implementation, cloud migration, training, technical support, and project deliverables. Specifically, the Deputy Project Manager will support a team of technical experts to perform requirements development, design and development, test and deployment of information technology solutions, and operations and maintenance of networks, systems, and applications including but not limited to SharePoint design, database solutions and project management office initiatives. The successful candidate will be responsible for leading and overseeing the effective application of processes in the execution and delivery of projects and programs within specific portfolios. This is a full-time position.  Veterans are encouraged to apply.

ProSphere is seeking a Technical Writer who is highly experienced in explaining vastly technical data in very simplistic and understandable terms.  The candidate will be required to distill information into useable verbal, written, graphical or other forms of media for delivery to non-technically savvy users of complex information systems and projects related to those systems.  The Technical Writer must have proven experience in gathering data and information and then converting it into written narratives, reports and abstracts. This is a full-time remote position. Veterans are encouraged to apply.

ProSphere is seeking an IT Business Analyst to support the requirements gathering on existing IT business systems. As a member of our team, this role will be responsible and accountable for providing effective and efficient technical, functional, and reporting support for the project. This is a full-time remote position. Veterans are encouraged to apply.

ProSphere is seeking a Functional Analyst, Jr as an integral member of the project team responsible for planning, analyzing, and evaluating the effectiveness of programs of varying size and complexity. This is a full time position located in Alexandria, Virginia. Veterans are encouraged to apply.

ProSphere is seeking an experienced Program Manager to provide lead development of new and enhancement of existing capabilities for information technology systems and applications for the Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS).  The PM will be responsible for managing DevSecOps teams responsible for maintaining and enhancing existing functionality, design and develop new functionality that will allow users to research and apply for additional immigration benefits and services, view and receive updates on the status of their applications, increase efficiencies and increase communication channels both within USCIS and with external stakeholders.  This is full-time position supporting clients in Washington DC area. Veterans are encouraged to apply. 

VALI Tier 2 provides support to the VA’s Learning Management System (TMS). This position is responsible for resolving tickets escalated to the VALI Tier 2 Team from the VA TMS Learning Administrators, VA’s ESD, and working closely with other VALI-supported help desks. Customer Service Engineer is the primary system administrator for the VA’s learning management system (TMS). Assist with installation of all system updates, upgrades, integrated tools, and other software integrated with the Talent Management System (TMS). This position provides TMS administration support, and technical set up of system functionality. This is a full-time position located in St. Louis, Missouri.  Veterans are encouraged to apply.

ProSphere is seeking a Cyber Security Engineer with extensive IT experience in all aspects of Cyber Security with a vast array of IT systems involving end user as well as enterprise level networks, as well as in designing and implementing systems that meet agency Cyber Security policy and regulations. This is a full-time position, located in Washington, DC. Veterans are encouraged to apply.  

ProSphere is seeking a Contract Manager with experience managing Federal Government IT projects. The successful candidate will direct a team of technical experts to perform technical requirements, development, design and development, test and deployment of information technology solutions, operations, maintenance of networks, systems, and applications including but not limited to website design, database solutions and project management office initiatives. The successful candidate will be responsible for leading and overseeing the effective application of processes in the execution and delivery of projects and programs within specific portfolios. This is a full-time position located in San Antonio, Texas. Veterans are encouraged to apply.

ProSphere is seeking an experienced Program Manager to provide lead development of new and enhancement of existing capabilities for information technology systems and applications for the Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS).  The PM will be responsible for managing DevSecOps teams responsible for maintaining and enhancing existing functionality, design and develop new functionality that will allow users to research and apply for additional immigration benefits and services, view and receive updates on the status of their applications, increase efficiencies and increase communication channels both within USCIS and with external stakeholders.  This is full-time position supporting clients in Washington DC area. Veterans are encouraged to apply. 

ProSphere is seeking an experienced Lead Web Designer to design and build the interface, navigation and aesthetic of applications and websites for information technology systems for the Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS).  The Lead Web Designer will be responsible for leading design strategy sessions for gathering requirements, guiding a team through data collection, analyzing results, deriving insights and recommendations, developing process flows and experience maps as outputs in client deliverable format. This is full-time position supporting clients in Washington DC area. Veterans are encouraged to apply. 

.ProSphere is currently seeking an experienced NOC Network Engineer/Tier II to join our team. As a NOC Network Engineer, you will assist in the development and maintenance of network communications. Uses knowledge of LAN/WAN systems to help design and install internal and external networks. Tests and evaluates network systems to eliminate problems and make improvements. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected. Only individuals with extensive networking experience and strong leadership skills will be considered. This is a full-time opportunity in San Antonio, Texas.  Veterans are encouraged to apply

ProSphere is currently seeking an experienced NOC Network Engineer/TierIII to join our team. As a NOC Network Engineer, you will assists in the development and maintenance of network communications. Uses knowledge of LAN/WAN systems to help design and install internal and external networks. Tests and evaluates network systems to eliminate problems and make improvements. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected. Only individuals with extensive networking experience and strong leadership skills will be considered. This is a full-time opportunity in San Antonio, Texas.  Veterans are encouraged to apply.

ProSphere is currently seeking a seasoned Sr. Systems Engineer with enterprise-level experience in supporting customer IT operations while maintaining and working within a 24x7x365 datacenter environment.      The candidate will be tasked with deploying new technologies within the organization, specifically planning and acting on the migration of on premise services to the Microsoft Azure Government Cloud.  The candidate should also possess knowledge with VDI implementations, primarily Citrix, to support, and maintain the VDI environment.  The role also requires the ability to create comprehensive documentation and diagrams, to support managing technologies that have been deployed to the organization.  A candidate that has a knack for learning new technologies and keeping up with new advancements, as well as possessing time management skills to balance multiple project assignments is desired.  Having the ability to understand concepts such as IT Service Management and Change Management are a plus.      A Public Trust clearance process will be initiated if the candidate is chosen for the opportunity. This is a full time position located in Washington DC. Veterans are encouraged to apply.  

Pro-Sphere Tek, Inc. (ProSphere) is seeking a Senior Help Desk Specialist to serve as an expert technician on an Information Technology Help Desk. The role requires system administration skills to troubleshoot Tier 1 and 2 calls in the Help Desk. The Sr. Help Desk Specialist must have experience supporting end users to resolve a range of technical issues. The candidate will operate under the supervision of the Customer Service Director and be professional with extreme attention to detail and patience. The candidate will be responsible for providing remote administration and troubleshooting of end users challenges and be adept at repairing and resolving desktop system and peripheral devices issues. Experience with Microsoft Office Applications, and experience working in an office setting are critical skills as well as the ability to train end users on frequently asked technical issues. The candidate may also be asked to support the mobile device management platform for the customer, deploying configuration pushes to all mobile devices within the environment, etc The role also requires the ability to support technologies that have been deployed to the organization.  A candidate that has a knack for learning new technologies and keeping up with new advancements, as well as possessing time management skills to balance multiple project assignments is desired.  Having the ability to understand concepts such as IT Service Management and Change Management are a plus.  This is a full-time position located in Washington, DC. Veterans are encouraged to apply.

ProSphere is seeking a Tier 2 Customer Service Engineer (System Administrator) with experience in operations and maintenance of systems and or networks. The candidate will operate under the supervision of the Customer Service Manager. We are looking for someone who will provide quality support to our clients by providing the insight, expertise and dedication to ensure mission success throughout the development life-cycle. We are considering individuals who possess technical skills, proactive approach and a positive attitude. The Help Desk operates Monday through Friday from 7am - 8pm. Shifts are 7am to 4pm and 11am to 8pm. This is a full-time position located in Washington, D.C.  Veterans are encouraged to apply.  

Pro-Sphere Tek ("ProSphere") is seeking an IT Technician, specializing in Apple (MAC) and Windows Desktop, to provide on-site Technical Support for one of our federal government clients. This is a full time position located in Washington, DC.  Veterans are encouraged to apply.  

ProSphere is seeking several individuals for the position of Customer Service Technician. Persons in this position will be required to be the Tier 1 first respondent to end-user requests for assistance in the operation and functionality of their computing systems, software, peripheral and other devices. The successful candidate must be able to assist the user in the use of existing manuals and non-scripted or automated system responses in clearing Tier 1 trouble tickets.  The candidate must be able to effectively interact with the user and be able to refer ongoing or unresolved issues to the appropriate technical, analysis, assurance or engineering support team at Tier 2. Individuals in this role must possess effective communication skills, have an attention to detail, and be willing to work as part of an integrated team consisting of both Government and contractor personnel on a nationwide level. These are full time positions located in Barbourville, KY. Veterans are highly encouraged to apply.

ProSphere is seeking several individuals for the position of Customer Service Technician. Persons in this position will be required to be the Tier 1 first respondent to end-user requests for assistance in the operation and functionality of their computing systems, software, peripheral and other devices. The successful candidate must be able to assist the user in the use of existing manuals and non-scripted or automated system responses in clearing Tier 1 trouble tickets.  The candidate must be able to effectively interact with the user and be able to refer ongoing or unresolved issues to the appropriate technical, analysis, assurance or engineering support team at Tier 2. Individuals in this role must possess effective communication skills, have an attention to detail, and be willing to work as part of an integrated team consisting of both Government and contractor personnel on a nationwide level. These are full time positions located in Bossier City, LA. Veterans are highly encouraged to apply.

ProSphere is offering free IT Training. This offer is only available to Military Veterans who live within 1 hour of Bossier City, LA and Barbourville, KY.  We pay $10 per hour up to 30 hours a month for 3 months. All aspects of this training will be completed virtually which includes an one hour orientation. All training is self-paced and can be completed from the comfort of your own home during the time that fits your schedule.    This is a temporary, part-time position which, upon successful completion, if interested, may lead to a future career opportunity as a Customer Service Technician. No commitment required.    In order to provide qualified Customer Service Technician certified candidates, ProSphere is looking for veterans to complete CompTIA training. If you’re interested in acquiring new and in-demand Information Technology skills, you may be the candidate we are seeking.  ProSphere is an IT Services company that provides solutions to the US Federal Government, and specifically to the Department of Veterans Affairs.    ProSphere is a recognized Service-Disabled Veteran-Owned Small Business (SDVOSB).  Our highly-specialized executive team, program managers, and technical staff – many of whom are Veterans and former Government leaders – continually seek innovation while maintaining a clear focus on the mission.  Nearly 20 percent of our growing team has served in America’s armed forces, and it is our goal to continue to increase that number while giving back to our Veterans.   The Customer Service Technician provides customer support, service and technical support through analysis and problem solving to enable installation, maintenance, education, implementation and documentation of a variety of software and hardware technologies using remote communication or via phone to the client or the end user.