ProSphere is seeking a Senior Cyber Security Analyst with experience supporting federal government initiatives. The Senior Cyber Security Analyst must have a thorough knowledge of security principles, concepts, policy and regulations and be able to identify risks in security systems and work with technical experts to resolve security issues.  The analyst is not afraid to implement new systems or manage the existing Information Security systems.  The successful candidate will identify key concepts, factors and risks based on conversations and document these in clear and concise narrative or graphic reports. The candidate must also be able to interact with the Information Security Office personnel and coordinate information assurance actions, investigations and remediation of cyber security vulnerabilities within the enterprise. This is a full-time position located in Washington, DC. Veterans are encouraged to apply.

ProSphere is seeking a Microsoft Power Apps Developer/SharePoint Administrator to support one of our Federal clients. The Administrator, under the guidance of the SharePoint and Power Apps Lead, will support the design, development, maintenance, testing, and deployment of legacy and emerging initiatives. The individual in this position will have experience in developing SharePoint and Power Apps solutions, understanding business processes, developing use cases, and ensuring that applicable Microsoft and client standards are maintained. The Power Apps Developer/SharePoint Administrator will have experience developing Power Apps as well as SharePoint solutions, implementing security controls, and supporting administrative activities, as designated by the Lead. The Power Apps Developer/SharePoint Administrator will create workflows and reports with Power BI Automate and Power BI tools.

The U.S. Army Signal Regional Network Enterprise Center (NEC) requires Information Technology services to provide Command, Control, Communication, and Computer Information Technology (C4/IT) Enterprise Management Services. RNEC JBSA has been tasked by 7th Signal Command to migrate 177th Armor over to the DoDIN-A and provide C4IM services to 177th Combined Arms Training Brigade. 177th Combined Arms Training Brigade oversees the Mission Command Configuration Center (MC3). The MC3 is a facility located at Camp Shelby, Mississippi that enables the conduct of mobilization exercises (MOBEX) to prepare Reserve Component units in the event of a Large Scale Contingency Operations (LSCO). First Army was directed to execute the MC3operations of nine Mobilization Force Generating Installations (MFGI) to ensure communications are interoperable with designated combatant commands. MC3 operations are guided by FORSCOM Digital Integration Guide. Units mobilizing through the MFGI have the opportunity to validate their organic Mission Command and Information Systems (MCIS) using theater specific Mission Partner Environment (MPE) at the MC3 prior to conducting Reception, Staging, Onward Movement and Integration (RSO&I) activities in theater. This MC3 facility will support Level I-III mobilization exercises and other training events to improve individual, collective and unit’s mission essential tasks by providing connectivity to Non-Secure Internet Protocol Router (NIPR), Secure Internet Protocol Router (SIPR), and theater specific MPE via the Global Agile Integrated Transport (GAIT) and the Department of Defense Information Network-Army (DODIN-A).   The 177th Combined Arms Training Brigade requires C4IM services support for approximately 436 users currently residing at Camp Shelby. The requirements include desktop, software, peripheral, information security and network support services in support of the organization’s 561 NIPR and 25 SIPR workstations across 46 buildings. 177th Combined Arms Training Brigade also requires Network and Voice over Inter Protocol (VOIP) support for the organization’s 45 Edge routers, 4 Core routers, and 617 VOIP phones. However, the Government does not represent or guarantee that this workload will remain the same through the life of the contract. The 177th Combined Arms Training Brigade supports numerous major exercises per year, 30-days in duration. Work will be performed at multiple locations on Camp Shelby, Mississippi.

The U.S. Army Signal Regional Network Enterprise Center (NEC) requires Information Technology services to provide Command, Control, Communication, and Computer Information Technology (C4/IT) Enterprise Management Services. RNEC JBSA has been tasked by 7th Signal Command to migrate 177th Armor over to the DoDIN-A and provide C4IM services to 177th Combined Arms Training Brigade. 177th Combined Arms Training Brigade oversees the Mission Command Configuration Center (MC3). The MC3 is a facility located at Camp Shelby, Mississippi that enables the conduct of mobilization exercises (MOBEX) to prepare Reserve Component units in the event of a Large Scale Contingency Operations (LSCO). First Army was directed to execute the MC3operations of nine Mobilization Force Generating Installations (MFGI) to ensure communications are interoperable with designated combatant commands. MC3 operations are guided by FORSCOM Digital Integration Guide. Units mobilizing through the MFGI have the opportunity to validate their organic Mission Command and Information Systems (MCIS) using theater specific Mission Partner Environment (MPE) at the MC3 prior to conducting Reception, Staging, Onward Movement and Integration (RSO&I) activities in theater. This MC3 facility will support Level I-III mobilization exercises and other training events to improve individual, collective and unit’s mission essential tasks by providing connectivity to Non-Secure Internet Protocol Router (NIPR), Secure Internet Protocol Router (SIPR), and theater specific MPE via the Global Agile Integrated Transport (GAIT) and the Department of Defense Information Network-Army (DODIN-A).   The 177th Combined Arms Training Brigade requires C4IM services support for approximately 436 users currently residing at Camp Shelby. The requirements include desktop, software, peripheral, information security and network support services in support of the organization’s 561 NIPR and 25 SIPR workstations across 46 buildings. 177th Combined Arms Training Brigade also requires Network and Voice over Inter Protocol (VOIP) support for the organization’s 45 Edge routers, 4 Core routers, and 617 VOIP phones. However, the Government does not represent or guarantee that this workload will remain the same through the life of the contract. The 177th Combined Arms Training Brigade supports numerous major exercises per year, 30-days in duration. Work will be performed at multiple locations on Camp Shelby, Mississippi.

ProSphere is seeking a Business Analyst to support the research on existing business systems. The position responsibilities include running AD HOC reports of our client and Compile are deliverables. This is a full time position located in Washington DC.  Veterans are encouraged to apply.

ProSphere is seeking a Imaging Support Technician. The Technician will provide routine IT customer support in both administrative and technical areas including user administration, directory rights; Working knowledge of documentation (technical writing); inventory.  This is a full time position located in Washington, DC.  Veterans are encouraged to apply.  

ProSphere is seeking a Business Communication Analyst to provide business management office support to assist the OCIO Resource Management Office with initiation and tracking purchases, providing cost analysis, responding to data calls, supporting business justifications and assist in the planning, design, and implementation of communications products. Participates as needed in all phases of solution development with emphasis on the planning, analysis, testing, integration, documentation, and presentation phases. As a key member of our team, this role will be responsible and accountable for providing effective and efficient technical, functional and reporting support for the project. Applicant must be a U.S. citizen or permanent resident and willing to work at the Department of Transportation Headquarters in Washington DC. Veterans are encouraged to apply. 

Pro-Sphere Tek, Inc. (ProSphere) is seeking a Senior Help Desk Specialist to serve as an expert technician on an Information Technology Help Desk. The role requires system administration skills to troubleshoot Tier 1 and 2 calls in the Help Desk. The Sr. Help Desk Specialist must have experience supporting end users to resolve a range of technical issues. The candidate will operate under the supervision of the Customer Service Director and be professional with extreme attention to detail and patience. The candidate will be responsible for providing remote administration and troubleshooting of end users challenges and be adept at repairing and resolving desktop system and peripheral devices issues. Experience with Microsoft Office Applications, and experience working in an office setting are critical skills as well as the ability to train end users on frequently asked technical issues. The candidate may also be asked to support the mobile device management platform for the customer, deploying configuration pushes to all mobile devices within the environment, etc The role also requires the ability to support technologies that have been deployed to the organization.  A candidate that has a knack for learning new technologies and keeping up with new advancements, as well as possessing time management skills to balance multiple project assignments is desired.  Having the ability to understand concepts such as IT Service Management and Change Management are a plus.  This is a full-time position located in Washington, DC. Veterans are encouraged to apply.

ProSphere is seeking several individuals for the position of Customer Service Technician. Persons in this position will be required to be the Tier 1 first respondent to end-user requests for assistance in the operation and functionality of their computing systems, software, peripheral and other devices. The successful candidate must be able to assist the user in the use of existing manuals and non-scripted or automated system responses in clearing Tier 1 trouble tickets.  The candidate must be able to effectively interact with the user and be able to refer ongoing or unresolved issues to the appropriate technical, analysis, assurance or engineering support team at Tier 2. Individuals in this role must possess effective communication skills, have an attention to detail, and be willing to work as part of an integrated team consisting of both Government and contractor personnel on a nationwide level. These are full time positions located in Bossier City, LA. Veterans are highly encouraged to apply.

ProSphere is seeking several individuals for the position of Customer Service Technician. Persons in this position will be required to be the Tier 1 first respondent to end-user requests for assistance in the operation and functionality of their computing systems, software, peripheral and other devices. The successful candidate must be able to assist the user in the use of existing manuals and non-scripted or automated system responses in clearing Tier 1 trouble tickets.  The candidate must be able to effectively interact with the user and be able to refer ongoing or unresolved issues to the appropriate technical, analysis, assurance or engineering support team at Tier 2. Individuals in this role must possess effective communication skills, have an attention to detail, and be willing to work as part of an integrated team consisting of both Government and contractor personnel on a nationwide level. These are full time positions located in Bossier City, LA. Veterans are highly encouraged to apply.

Pro-Sphere Tek ("ProSphere") is seeking an IT Technician, specializing in Apple (MAC) Desktop, to provide on-site Technical Support for one of our federal government clients. This is a full time position located in Washington, DC.  Veterans are encouraged to apply.  

VALI Tier 2 provides support to the VA’s Learning Management System (LMS) application, known as the Talent Management System (TMS). This position is responsible for resolving tickets escalated to the VALI Tier 2 Team from the VA TMS Learning Administrators, VA’s Enterprise Service Desk (ESD), and working closely with other VALI-supported help desks. Customer Service Technicians are the primary system administrator for the TMS. Assist with user acceptance testing (UAT) of all system updates, upgrades, integrated tools, and other software integrated with the TMS. This position provides TMS administration support, and technical set up of system functionality. This is a full-time position located in St. Louis, Missouri.  Veterans are encouraged to apply.

ProSphere is seeking a Desktop Technician that has experience in diagnoses, repairs, and performs routine maintenance on equipment technical equipment, including laptops and other peripheral equipment. Our ideal new team member will have experience leading deployments and IT projects on a mid to senior level. Must be a motivated team player with strong leadership skills and the ability to mentor junior technicians.   This is a full-time position located in Jeffersonville, IN.  Veterans are encouraged to apply.

ProSphere is offering free IT Training. This offer is only available to Military Veterans who live within 1 hour of Bossier City, LA and Barbourville, KY.  We pay $10 per hour up to 30 hours a month for 3 months. All aspects of this training will be completed virtually which includes an one hour orientation. All training is self-paced and can be completed from the comfort of your own home during the time that fits your schedule.    This is a temporary, part-time position which, upon successful completion, if interested, may lead to a future career opportunity as a Customer Service Technician. No commitment required.    In order to provide qualified Customer Service Technician certified candidates, ProSphere is looking for veterans to complete CompTIA training. If you’re interested in acquiring new and in-demand Information Technology skills, you may be the candidate we are seeking.  ProSphere is an IT Services company that provides solutions to the US Federal Government, and specifically to the Department of Veterans Affairs.    ProSphere is a recognized Service-Disabled Veteran-Owned Small Business (SDVOSB).  Our highly-specialized executive team, program managers, and technical staff – many of whom are Veterans and former Government leaders – continually seek innovation while maintaining a clear focus on the mission.  Nearly 20 percent of our growing team has served in America’s armed forces, and it is our goal to continue to increase that number while giving back to our Veterans.   The Customer Service Technician provides customer support, service and technical support through analysis and problem solving to enable installation, maintenance, education, implementation and documentation of a variety of software and hardware technologies using remote communication or via phone to the client or the end user.