• Junior Desktop Technician

    Job Locations US-IN-Jeffersonville
    Posted Date 1 month ago(6/6/2019 5:52 PM)
    Job ID
  • Overview

    ProSphere is seeking a Junior Desktop Technician that has experience in diagnoses, repairs, and performs routine maintenance on equipment technical equipment, including laptops and other peripheral equipment. Must be a motivated team player with the ability to learn and implement new technical concepts effectively. 


    This is a full-time position located in Jeffersonville, IN.  Veterans are encouraged to apply.



    • Conducts tests of computer equipment to determine if it is functioning properly
    • Diagnoses problems with specified equipment and correctly identifies remediation solution necessary to bring the equipment back to operational status
    • Determines best cost approach to implement repairs to Customer’s equipment
    • Performs scripted image loading, unit diagnostics and replaceable unit swapping
    • Diagnoses, repairs, and performs routine maintenance on all technical equipment
    • Checks functioning of repaired equipment to evaluate system performance under
    • operating conditions
    • Packages all equipment in standardized proper way for return shipments
    • Documents all repairs for Quality Assurance testing and processing
    • Interfaces with departmental staff as needed
    • Tests and verifies all PC board field failures and assists in determining causes of failed parts or equipment
    • Maintains technical documentation library as required
    • Maintains neat and organized work areas. Assists in maintaining neat and clean test bed area
    • Assists Deputy Project Manager on testing of equipment and providing information to field engineers
    • Interfaces with vendors for pricing, specifications, and warranty issues
    • Provides technical assistance to subcontractors, as directed


    • Associate degree in electronics or equivalent certificate from a technical or trade school, or other equivalent training and work experience
    • A+ certification is required
    • HP Computer Repair Certifications Preferred
    • Minimum of one-year experience as depot bench technician or similar position
    • Proficiency in the use of digital equipment, such as oscilloscopes and voltmeters
    • Excellent organizational skills
    • Excellent written and verbal communication skills
    • Ability to obtain a Public Trust clearance


    Physical Demands:

    • Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl
    • Able to lift, carry, move, load and unload heavy objects (up to 50 pounds)
    • Ability to sit at a workstation for long periods of time


    ProSphere offers full-time employees a comprehensive and competitive benefits package including paid vacation, sick leave, holidays, health insurance, life insurance, military leave, training, tuition reimbursement, a wellness program, short- and long-term disability, 401(k) retirement plan with company matches/immediate vesting, commuter benefits, and more.

    It is ProSphere’s policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability or any other characteristic protected by applicable federal, state or local law.



    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed